Skin Deep: The Business of Beauty: Season 1, Episode 2

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Jess meets Michelle, who is too upset to leave the house because of the wonky eyebrows she was left with when she paid for semi-permanent make-up. She has taken to wearing shades to avoid the shame and is worried she could be stuck with them for years. It's shockingly easy to set up shop as a semi-permanent make-up technician - no training is needed, so to shock the women of Liverpool into thinking before they buy Jess sets up a pop-up salon with a kit bought easily over the internet. Bride-to-be Louise is devastated - she has been left with bald patches where she used to have luscious lashes after a salon visit for lash extensions came to a painful end. With only weeks to Louise's big day, it's down to Jess to find a fix. She is on the trail of the salon owner responsible and finally tracks her down to get answers.